Answers to your questions
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In this section, you can find answers to frequently asked questions and additional information about your visit to the Kultur- und Kongresszentrum Liederhalle. Can’t find the answer you are looking for? Contact us!
Getting here and parking
The Kultur- und Kongresszentrum Liederhalle is located in the heart of Stuttgart city centre on Berliner Platz. We are just a few minutes' walk from the main train station (Hauptbahnhof). We are also easily accessible by car and car parks are available directly on site. In this section, you can find detailed travel information for journeys by car, bus and train.
The three underground car parks, in Schloßstraße, the Liederhalle-Bosch Areal and Holzgartenstraße, offer direct access to the Kultur- und Kongresszentrum Liederhalle.
For events in the Hegel Hall or Schiller Hall, the most direct access is from the Holzgartenstraße underground car park.
For events in the Beethoven Hall, Mozart Hall or Silcher Hall, use the Liederhalle-Bosch Areal or Schloßstraße car parks.
Please note: There is unfortunately no barrier-free access from the Holzgartenstraße underground car park to the Kultur- und Kongresszentrum Liederhalle.
The evening rate of between €3 and €6 applies in the car parks between 6 pm and 6 am. On Sundays, you can park in the Liederhalle/Bosch-Areal and Holzgartenstraße car parks for €6.00 for the whole day.
Programme and tickets
Details of all events taking place in the Kultur- und Kongresszentrum Liederhalle can be found on our event calendar. This is updated daily to make sure you don’t miss any events. For sustainability reasons, we do not produce a programme brochure. You can ask the event organiser directly or contact the EasyTicketService ticket service to enquire whether or not a programme brochure is available for a particular event.
The relevant event organiser is responsible for ticket sales. We endeavour to provide details of the relevant booking office for every event in our Event Calendar. If the details are not listed, please contact the event organiser directly for assistance.
Since we simply hire out the rooms, we unfortunately have no access to press tickets. Please contact the event organiser directly. Details can be found in our event calendar. You can also request additional information and press materials from the event organiser.
We support event organisers as far as possible. However, the postponement or cancellation of an event is the responsibility of the relevant event organiser. Alternative dates have been arranged for certain cancelled events. You can find these in our event calendar. In general, we advise contacting the relevant event organiser for information about the performance of an event. You can generally find the name of the event organiser on your ticket.
Any ticket refunds must be arranged with the relevant event organiser or the ticket service from which you purchased the tickets.
Information for your visit
Our visitors' health and safety is of course an important concern for us. For this purpose and to allow us to respond to the latest developments, we maintain close contact with the relevant authorities in the State of Baden-Württemberg. We are implementing the appropriate requirements to ensure you can visit us with peace of mind. You can read our general hygiene policy and the catering and cloakroom service policies here.
Wearing a face covering is compulsory when attending an event. This applies in the entrance area and throughout the entire hall area. A medical certificate does not exempt visitors from the obligation to wear a face mask! Any visitor who refuses to wear a face mask will be refused admission to the hall. Face coverings may be removed only when sitting in your allocated seat and in designated areas for the consumption of food and drink. If you do not have a face mask with you, you can purchase one at reception.
We usually open around one hour before the start of concerts or events. For specific times, please contact the relevant event organiser.
Yes! All access at the Kultur- und Kongresszentrum Liederhalle is barrier-free and all doors are sufficiently wide. For visitors with impaired mobility, seating is available in the stalls area and right next to the emergency exits. You are welcome to view the available seating and wheelchair spaces in the individual halls to make your selection.
Of course! You will find a cloakroom in the respective foyer at every event. Visitors can use this facility for a fee of €2 per garment.
This depends on the event organiser. If you want to find out whether there will be a support act at your concert, check the event organiser's website or the website for the band or artist for information. Website links can be found on our Event Calendar.
Booster seats are not necessary, except in the Beethoven Hall. Since the Beethoven Hall is level throughout, visibility for younger visitors may be slightly impaired. To ensure children are comfortable and can see everything, a limited number of booster seats are available free of charge from the Beethoven Hall reception. You can also reserve these by phone from the Beethoven reception.
You are also welcome to bring your own booster seat to guarantee a clear view for younger companions.
Miscellaneous - cameras, pets, smoking
Video recording is prohibited at all classical concerts, musicals and stage shows. Smartphone and small digital cameras are now permitted at rock and pop concerts. However, in some cases these will need to be handed in at the entrance. Contact the relevant event organiser to find out whether photography is permitted during the event.
No-smoking regulations apply in all areas of the Kultur- und Kongresszentrum Liederhalle. Smoking is therefore not permitted inside the building. Outside the building, there are designated areas in which visitors are permitted to smoke before and after the event.
Unless they are assistance dogs for the disabled, guide dogs or service dogs, pets must unfortunately be left at home.