Privacy Policy

Data protection

The Kultur- und Kongresszentrum Liederhalle as a department of in.Stuttgart Veranstaltungsgesellschaft mbH Co. KG (in.Stuttgart) takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

I. Responsible i. S. d. Art. 4 No. 7 GDPR

Responsible within the meaning of Art. 4 No. 7 GDPR is:
in.Stuttgart Veranstaltungsgesellschaft mbH Co. KG
Mercedesstraße 50
D-70372 Stuttgart
E-Mail: datenschutz@in.stuttgart.de
Phone: +49 711 9554-30

II. Contact details of our controller for data protection:

Dr. jur. Christian Borchers
datenschutz süd GmbH
Wörthstraße 15
97082 Würzburg
office@datenschutz-sued.de

III. Data processing on our website

1. Usage data

Purpose and legal basis of data processing
When you visit this website, we process

  • your IP address,
  • date and time of your visit,
  • Information about the browser you are using, including language settings and
  • possibly via your operating system,
  • the address of the website from which you accessed our website (referrer URL) and
  • Information about the files you have accessed.

Your browser automatically transmits this data to your Internet provider and this to us. We process this data so that you can load our website for the purpose of checking and, if necessary, restoring system security and stability as well as for statistical purposes. We cannot assign this data to a specific person. The legal basis for this processing is Art. 6 Para. 1 lit.f) GDPR. We have a legitimate interest in ensuring that our website is correctly displayed on your screen and that we can determine and rectify the causes in the event of malfunctions.

Data recipients / categories of recipients:
The data will not be shared with third parties.

Storage period / criteria for determining the storage period:
These data are not stored in log files.

2. Data processing of contact persons

Purpose of data processing / legal basis:
In.Stuttgart processes the contact details of contact persons at customers, interested parties, suppliers and other business partners for communication by e-mail, telephone, fax and post. The legal basis for data processing is Article 6 (1) (f) GDPR. The legitimate interest on the part of in.Stuttgart arises from the interest in carrying out or initiating business relationships with customers, interested parties, suppliers and other business partners and in maintaining personal contact with contact persons.

Recipients / categories of recipients:
We generally exclude the transfer of data to third parties outside of in.Stuttgart. Within in.Stuttgart, your data will be passed on, among other things, to carry out or initiate the business relationship. As an exception, data are processed by contract processors on our behalf. These are carefully selected, are also audited by us and contractually obliged in accordance with Art. 28 GDPR.

Storage period / criteria for determining the storage period:
Personal data is stored for the purpose of conducting business relationships as long as there is a legitimate interest in it.

3. Storage of cookies

Some of the internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.

Purpose and legal basis of data processing

Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. The legal basis for data processing using so-called “necessary cookies” is Article 6 (1) (f) GDPR. Necessary cookies enable basic functions and are necessary for the website to function properly. We have a legitimate interest in making the website as user-friendly as possible.

Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit. We also use permanent cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our website. The legal basis is Art. 6 Para. 1 lit. a) GDPR. We have an interest in enabling you to use our website in a user-friendly manner and in optimizing our website.

Storage period / criteria for determining the storage period:

Session cookies are deleted when the browser is closed. Permanent cookies are valid for up to 6 months and are then deleted. You can also visit our website without cookies. There is no obligation to use cookies. Most browsers accept cookies automatically. You can set your browser so that cookies are not permitted. You have to make the settings separately for each browser and for each end device that you use.

Name of the cookie

PopUp / TYPO3

Storage period

30 days / end of session

 

4. Matomo

We use the “Matomo” web analysis tool to tailor our website to your needs. Matomo creates usage profiles based on pseudonyms. For this purpose, permanent cookies are stored on your device for 13 months and read out by us. In this way we are able to recognize returning visitors and count them as such.

The data processing takes place on the basis of your consent in accordance with Article 6, Paragraph 1, Sentence 1, Letter a GDPR or Section 15, Paragraph 3, Sentence 1 of the German Telemedia Act, provided that you have given your consent via our banner.

You can withdraw your consent at any time. To do this, please select the appropriate settings via our cookie banner.

 

5. Google Maps

We embed map services on our website that are not stored on our servers. So that calling up our websites with embedded map services does not automatically result in the content of the third-party provider being reloaded, in a first step we only display locally saved preview images of the maps. This means that the third party provider does not receive any information.

Only after clicking on the preview image will the third-party content be reloaded. In this way, the third-party provider receives the information that you have accessed our site and the usage data that is technically required in this context. We have no influence on further data processing by the third party provider. By clicking on the preview image, you give us your consent to reload content from the third-party provider.

The embedding takes place on the basis of your consent in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR or Section 15 Paragraph 3 Sentence 1 TMG, provided that you have previously given your consent by clicking on the preview image.

Please note that the embedding of some map services means that your data will be processed outside the EU or the EEA. In some countries, there is a risk that authorities will access the data for security and monitoring purposes without you being informed or being able to appeal. If we use providers in insecure third countries and you consent, the transfer to an insecure third country takes place on the basis of Art. 49 Para. 1 lit. a GDPR.

Provider

Google Ireland Limited (Ireland) bzw. Google LLC (USA) („Google“)

Adequate level of data protection

The transmission takes place on the basis of Art. 49 Para. 1 lit. a GDPR.

Revocation of consent

If you have clicked on a preview image, the content of the third-party provider will be reloaded immediately. If you do not want such a reload on other pages, please do not click on the preview images any more.

 

6. Embedding videos

We embed videos from YouTube and Vimeo on our website that are not stored on our servers. So that calling up our websites with embedded videos does not automatically result in third-party content being reloaded, in a first step we only display locally saved preview images of the videos. This means that the third party provider does not receive any information. Only after clicking on the preview image will the third-party content be reloaded. In this way, the third-party provider receives the information that you have accessed our site and the usage data that is technically required in this context. We have no influence on further data processing by the third party provider. By clicking on the preview image, you give us your consent in accordance with Art. 6 (1) (a) GDPR to reload the content of the third party provider.

Please note that the embedding of many videos means that your data will be processed outside the EU or the EEA. In some countries, there is a risk that authorities will access the data for security and monitoring purposes without you being informed or being able to appeal.

Provider

YouTube / Google (USA)

Further information

You can find more information on handling user data in YouTube's data protection declaration at policies.google.com/privacy

Revocation of Consent

If you have clicked on a preview image, the content of the third-party provider will be reloaded immediately. If you do not want this kind of reloading on other pages, please do not click on the thumbnails anymore.

7. Newsletter order

Purpose of data processing / legal basis:

You have the opportunity to order our newsletter through various channels (this website, at trade fairs). The legal basis for data processing in the context of sending newsletters is your consent in accordance with Art. 6 Paragraph 1 a) GDPR and Section 7 Paragraph 2 UWG. The purpose of data processing when ordering the newsletter is to inform newsletter subscribers about offers, promotions, products, events and services.

If you register for the free newsletter, we need your e-mail address as a mandatory information. After submitting the registration form, you will receive an email from us with a confirmation link. If you do not give your consent within 7 days via the confirmation link, the link will become invalid and your email address will be deleted. If you click on the link contained therein, you are registered for the newsletter. You will be informed of this by another email. By confirming the registration, you confirm your consent to the processing of your email address for the purposes mentioned here. For evidence purposes, we then save the time, the IP address used when ordering the newsletter, your name, the e-mail and a note of consent via double opt-in on the basis of our legitimate interest in accordance with Art. 6 Para. 1 lit f) GDPR. Our legitimate interest is to be able to meet our accountability.

You can revoke your consent to the subscription to the newsletter at any time with effect for the future by clicking the corresponding unsubscribe link in one of the newsletters or by sending an email to info@liederhalle-stuttgart.de.

For marketing measures towards existing customers, Section 7 (3) UWG can also apply. The legal basis for data processing under the requirements of Section 7 (3) UWG is our legitimate interest in carrying out marketing measures for existing customers.

Recipients / categories of recipients:

We generally exclude the transfer of data to third parties. We have commissioned the service provider Sendinblue GmbH, Köpenicker Strasse 126, 10179 Berlin, to carry out the newsletter dispatch. We have carefully selected, audited and contractually committed to Art. 28 GDPR.

Storage period / criteria for determining the storage period:

If you revoke your consent to receive the newsletter, the data collected for this purpose will be deleted immediately, unless they are also required for another purpose.

 

8. Event request

Purpose of data processing / legal basis:

We will of course treat personal information that you give us using the “Inquire about your event” contact form confidentially. We use your data exclusively for the purpose of processing your request. The legal basis for data processing is Article 6 (1) (b) GDPR (pre-contractual measures) or our legitimate interest in accordance with Article 6 (1) (f) GDPR. The legitimate interest on the part of in.Stuttgart arises from the interest in answering inquiries from our customers, business partners and interested parties about booking inquiries.

Recipients / categories of recipients:

We generally exclude the transfer of data to third parties. As an exception, data are processed by contract processors on our behalf. These are carefully selected, are also audited by us and contractually obliged in accordance with Art. 28 GDPR.

Storage period / criteria for determining the storage period:

All personal information that you send us in response to inquiries will be deleted or securely anonymized by us no later than 90 days after the final response has been given to you. The retention of 90 days is explained by the fact that it can occasionally happen that you have to contact us again about the same matter after an answer and refer to the previous correspondence. Experience has shown that there are generally no more questions about our answers after 90 days.

9. Communication by email / phone / contact form

Purpose of data processing / legal basis:

Of course, we treat personal information that you give us by e-mail, telephone, post or contact form confidentially. We use your data exclusively for the purpose of processing your request. The legal basis for data processing is Article 6 (1) (f) GDPR. The legitimate interest on the part of in.Stuttgart arises from the interest in answering inquiries from our customers, business partners and interested parties and thus maintaining and promoting customer satisfaction.

Recipients / categories of recipients:

We generally exclude the transfer of data to third parties. As an exception, data are processed by contract processors on our behalf. These are carefully selected, are also audited by us and contractually obliged in accordance with Art. 28 GDPR.

Storage period / criteria for determining the storage period:

All personal information that you provide to us in response to inquiries will be deleted or securely anonymized by us no later than 90 days after the final response has been given to you. The retention of 90 days is explained by the fact that it can occasionally happen that you have to contact us again about the same matter after an answer and refer to the previous correspondence. Experience has shown that there are generally no more questions about our answers after 90 days.

10. Applications

You can find more information on the processing of your personal data in the context of applications here recruitingapp-5259.de.umantis.com/Vacancies/248/DataProtection/1

11. Userlike

Purpose of data processing / legal basis:

This website uses the services of the platform Userlike UG (limited liability), Probsteigasse 44-46, 50670 Cologne, Germany. You can use the online live chat to ask individual questions, which will be answered directly in the chat. If an employee is not available at the time of your chat message, you can voluntarily provide your contact details (name and email address) so that we can contact you at a later date. The legal basis for this data processing is our legitimate interest in accordance with Art. 6 Para. 1 S. 1 lit.f GDPR. The purpose of this data processing is to facilitate communication with us for potential customers and to provide advice and services. Further information can be found in Userlikes' data protection information: userlike-de.helpscoutdocs.com/category/407-datenschutz

Recipients / categories of recipients:

We generally exclude the transfer of data to third parties. As an exception, data are processed by contract processors on our behalf. These are carefully selected and are contractually bound by Art. 28 GDPR

Storage period:

All personal information that you provide to us in response to inquiries will be deleted or securely anonymized by us no later than 90 days after the final response has been given to you. The retention of 90 days is explained by the fact that it can occasionally happen that you have to contact us again about the same matter after an answer and refer to the previous correspondence. Experience has shown that there are generally no more questions about our answers after 90 days. The following cookies, which are set by this website, are related to userlike:

Name of the cookie

uslk_s / uslk_e

Storage duration of the cookie

In order to guarantee the functionality of the software, we store cookies for the application status in the end user's browser. They contain the persisted state, machine state, session ID and chat statistics. These cookies are deleted at the end of the browser session. / So that end users can be identified when they return to your website, we store cookies with user information in the end user's browser. They can each contain an individual user ID, name of the end user, email address and the number of visits. These cookies are stored for 3 months.

12. Usercentrics

Purpose of data processing / legal basis:

This website uses the cookie consent technology from Usercentrics to obtain your consent to the storage of certain cookies on your device or to the use of certain technologies and to document them in compliance with data protection regulations. The provider of this technology is Usercentrics GmbH, Rosental 4, 80331 Munich, website: usercentrics.com/de/ (hereinafter "Usercentrics"). When you enter our website, the following personal data is transferred to Usercentrics:

  • Your consent (s) or the revocation of your consent (s): Consent ID, Consent number
  • Your IP address (anonymized)
  • Information about your browser
  • Information about your device
  • Time of your visit to the website

Usercentrics is used to obtain the legally required consent for the use of certain technologies. The legal basis for this is our legitimate interest in accordance with Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the legally secure documentation and verifiability of consents in order to fulfill our accountability according to the GDPR.

Recipients / categories of recipients:

As a matter of principle, your data will not be passed on to external bodies. We have concluded an order processing contract with Usercentrics. This is a contract stipulated by data protection law, which ensures that Usercentrics processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

Storage period / criteria for determining the storage period:

Usercentrics also saves a cookie in your browser in order to be able to assign the consent you have given or to be able to revoke it. The data collected in this way will be stored until you ask us to delete it, delete the Usercentrics cookie yourself or the purpose for data storage no longer applies. Mandatory statutory retention requirements remain unaffected.

13. Provision

Unless otherwise stated in the previous chapters, the provision of personal data is not required by law or contract or required for the conclusion of a contract. You are not obliged to provide the personal data unless otherwise stated beforehand. Failure to provide your personal data may mean that we cannot answer your contact request.

 

14. Your rights as a data subject

When processing your personal data, the GDPR grants you as the data subject certain rights:

Right to information (Art. 15 GDPR)
You have the right to request confirmation as to whether personal data relating to you is being processed; If this is the case, you have the right to information about this personal data and the information listed in detail in Art. 15 GDPR.

Right to correction (Art. 16 GDPR)
You have the right to immediately request the correction of incorrect personal data concerning you and, if necessary, the completion of incomplete data.

Right to deletion (Art. 17 GDPR)
You have the right to request that personal data relating to you be deleted immediately if one of the reasons detailed in Art. 17 GDPR applies.

Right to restriction of processing (Art. 18 GDPR)
You have the right to request that processing be restricted if one of the conditions listed in Art. B. if you have objected to the processing, for the duration of the review by the person responsible.

Right to data portability (Art. 20 GDPR)
In certain cases, which are listed in detail in Art. 20 GDPR, you have the right to receive your personal data in a structured, common and machine-readable format or to request the transfer of this data to a third party.

Right of objection (Art. 21 GDPR)
Are data based on Art. 6 Para. 1 S. 1 lit.f GDPR (data processing to safeguard legitimate interests) or on the basis of Art. 6 Para. 1 S. 1 lit. Exercise of official authority), you have the right to object to the processing at any time for reasons that arise from your particular situation. We will then no longer process the personal data unless there are demonstrably compelling reasons worthy of protection for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. The objection can also be explained in an email to info@liederhalle-stuttgart.de.

Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)
According to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you are of the opinion that the processing of the data concerning you violates data protection regulations. The right to lodge a complaint can in particular be asserted with a supervisory authority in the member state of your habitual residence, your place of work or the place of the alleged violation.

15. Social Media

In the following we would like to inform you about the handling of your data in accordance with Article 13 of the General Data Protection Regulation (GDPR).

Responsible person
We, the in.Stuttgart Veranstaltungsgesellschaft mbH & Co. KG, operate the following social media sites:

in.Stuttgart:
- Youtube: https://www.youtube.com/user/liveinstuttgart

Hallenduo (Hanns-Martin-Schleyer-Halle & Porsche-Arena):
- Facebook: https://www.facebook.com/schleyerhalle
- Facebook: https://www.facebook.com/porschearena

Cannstatter Volksfest:
- Facebook: https://www.facebook.com/wasen.de
- Instagram: https://www.instagram.com/cannstatterwasen

Stuttgarter Frühlingsfest:
- Facebook: https://www.facebook.com/fruehlingsfeststuttgart.de
- Instagram: https://www.instagram.com/cannstatterwasen

Stuttgarter Weihnachtsmarkt:
- Facebook: https://www.facebook.com/stuttgarterweihnachtsmarkt.de
- Instagram: https://www.instagram.com/stuttgarterweihnachtsmarkt

STUTTGART GERMAN MASTERS:
- Facebook: https://www.facebook.com/stuttgartgermanmasters
- Instagram: https://www.instagram.com/germanmasters
- Twitter: https://www.twitter.com/germanmasters
- Youtube: https://www.youtube.com/stgtgermanmasters

Stuttgarter Sommerfest:
- Instagram: https://www.instagram.com/sommerfest_stuttgart 

Volkswagen Lichterfest Stuttgart:
- Facebook: https://www.facebook.com/stuttgarterlichterfest
- Instagram: https://www.instagram.com/volkswagenlichterfeststuttgart

Historisches Volksfest:
- Facebook: https://www.facebook.com/historischesvolksfest

Landwirtschaftliches Hauptfest LWH:
- Facebook: https://www.facebook.com/pg/lwhstuttgart/about/?ref=page_internal
- Instagram: https://www.instagram.com/landwirtschaftlicheshauptfest/?utm_source=ig_embed

UCI Indoor Cycling World Championships Stuttgart 2020:
- Facebook: https://www.facebook.com/UCI.Indoor.Cycling.World.Championships/

Liederhalle:
- Facebook: https://www.facebook.com/Liederhalle/
- Twitter: https://twitter.com/Liederhalle
- Instagram: https://www.instagram.com/liederhalle_stuttgart/
- YouTube: https://www.youtube.com/channel/UC-WoE5UygEAw4qn3a_Tzw6Q

You can find our contact details in our legal notice.

In addition to us, there is also the operator of the social media platform itself. In this respect, this person is also another person responsible who carries out data processing, over which we have only limited influence. At the points where we can influence and parameterize the data processing, we work towards the data protection-compliant handling by the operator of the social media platform within the scope of the possibilities available to us. In many places, however, we cannot influence the data processing by the operator of the social media platform and we also do not know exactly which data it processes. However, the operator will inform you about this in its respective data protection declaration.

Data processing by us
The data you enter on our social media pages, such as B. Comments, videos, pictures, likes, public messages, etc. are published through the social media platform and are never used or processed by us for other purposes. We only reserve the right to delete content if this should be necessary. We may share your content on our site if this is a function of the social media platform and communicate with you via the social media platform. The legal basis is Article 6, Paragraph 1, Sentence 1, Letter f of the GDPR. The data processing takes place in the interest of our public relations and communication.

We use the Page Insights function on our Facebook page. Page insights are aggregated data that allow us to understand how people interact with our Facebook page. Page insights can be based on personal data that was collected in connection with a visit or interaction of people on or with our Facebook page and its content. The legal basis is Article 6, Paragraph 1, Sentence 1, Letter f of the GDPR. The data processing takes place in the interest of our public relations and communication.

If you would like to object to certain data processing over which we have an influence, please contact the contact details given in the legal notice. We will then check your objection or, if necessary, forward it to the social media platform.

If you send us a request on the social media platform, depending on the required response, we may also refer you to other, secure communication channels that guarantee confidentiality. You always have the option of sending us confidential inquiries to the address given in the legal notice.

As already stated, we pay attention to the places where the provider of the social media platform gives us the opportunity to make our social media pages as data protection compliant as possible. In particular, we therefore do not use the demographic, interest-based, behavior-based or location-based target group definitions for advertising that the operator of the social media platform may make available to us. With regard to statistics that the provider of the social media platform makes available to us, we can only influence them to a limited extent and also cannot switch them off. But we make sure
that no additional optional statistics are made available to us.

Data processing by the operator of the social media platform
The operator of the social media platform uses web tracking methods. The web tracking can also take place regardless of whether you are logged in or registered with the social media platform. As already shown, we can unfortunately hardly influence the web tracking methods of the social media platform. We cannot switch this off, for example.

Please be aware of this: It cannot be ruled out that the provider of the social media platform may use your profile and behavioral data, for example to evaluate your habits, personal relationships, preferences, etc. In this respect, we have no influence on the processing of your data by the provider of the social media platform.

You can find more information on data processing by the provider of the social media platform and other options for objection in the provider's privacy policy:

- Facebook: https://www.facebook.com/about/privacy/update

In those cases in which we are jointly responsible for the processing with the social media platform, you will find the essential content of the joint processing of your data here:

- Facebook: https://www.facebook.com/legal/terms/page_controller_addendum

Your rights as a user
When processing your personal data, the GDPR grants you as a website user certain rights that you can exercise both against us and against Facebook:

1.) Right to information (Art. 15 GDPR):
You have the right to request confirmation as to whether personal data relating to you is being processed; If this is the case, you have the right to information about this personal data and the information listed in detail in Art. 15 GDPR.

2.) Right to correction and deletion (Art. 16 and 17 GDPR):
You have the right to immediately request the correction of incorrect personal data concerning you and, if necessary, the completion of incomplete personal data. You also have the right to request that personal data relating to you be deleted immediately if one of the reasons listed in Art. B. if the data is no longer required for the purposes pursued.

3.) Right to restriction of processing (Art. 18 GDPR):
You have the right to request the restriction of processing if one of the conditions listed in Art. B. if you have objected to the processing, for the duration of a possible review.

4.) Right to data portability (Art. 20 GDPR):
In certain cases, which are listed in detail in Art. 20 GDPR, you have the right to receive your personal data in a structured, common and machine-readable format or to request the transfer of this data to a third party.

5.) Right of objection (Art. 21 GDPR):
If data is collected on the basis of Article 6 Paragraph 1 Sentence 1 Letter f (data processing to safeguard legitimate interests), you have the right to object to processing at any time for reasons that arise from your particular situation. We will then no longer process the personal data unless there are demonstrably compelling reasons worthy of protection for the processing that outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.

If data is collected on the basis of Article 6 Paragraph 1 Sentence 1 Letter f (data processing to safeguard legitimate interests), you have the right to object to processing at any time for reasons that arise from your particular situation. We will then no longer process the personal data unless there are demonstrably compelling reasons worthy of protection for the processing that outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.

 

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Kultur- & Kongresszentrum Liederhalle
  • Berliner Platz 1-3
  • D - 70174 Stuttgart
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